NHS Patient Information – England
The GOS contract regulations set out a number of requirements for information to be provided to patients. As part of the transfer of NHS Primary Care Contracts to the NHS Commissioning Board in April 2013 Primary Care Commissioning has revised its model patient information poster for display in practices, and the model patient information leaflet for providers of mobile services. These model posters and leaflets may be adapted for use by contractors, or contractors may develop their own patient information (which must meet the requirements of the contract regulations).
Please note in April 2014 Nockolds took over the optical consumer complaints service (OCCS), referenced on the model poster and leaflet. The contact information for NHS England has not yet been added to the poster. For this reason, we have also included a separate link below to a Word version of the model poster with the NHS England contact details added.