Covid-19 guidance and support: Find out more

 
Contact us

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General enquiries

Call: 020 7298 5151

Email: [email protected]

Write: FODO, 199 Gloucester Terrace, London W2 6LD

 

Members

We are here to help - you can get support online, by telephone, email and videocall, and in person at our head office. 

We are currently open seven days a week to support members through the pandemic. If you need any support, please get in touch in the usual way.

Email: [email protected]
Call: 020 7298 5151

Our office hours are 9am to 5pm Monday to Friday. We also offer out of hours services for members with active cases:

  • If you have a General Optical Council (GOC) or Health and Care Professions Council (HCPC) active case, a senior member of the FODO team will also be on hand to support you out of office hours.  Always by your side, when you need it most.

You can also arrange videoconference calls or visit us to discuss your defence case.

Email: [email protected]
Call: 01244 688422

Our office hours are 9am to 5pm, Monday to Friday, but this service is also accessible out of hours.

Provided by Ellis Whittam, legal experts in employment law.

Email: [email protected]
Call: 020 7298 5151

Our office hours are 9am to 5pm, Monday to Friday.

[email protected]
Call: 020 7298 5151

Our office hours are 9am to 5pm, Monday to Friday.

Our office hours are 9am to 5pm, Monday to Friday. We also offer out of hours services:

Covid-19

If you need any support out of hours during the pandemic please contact us by email [email protected] or phone 020 7298 5151. 

GOC cases

If you have a General Optical Council (GOC) active case, a senior member of the FODO team will also be on hand to support you out of office hours.

Employment and health and safety

Employment advice available 24 hours a day, 7 days a week.

Health and safety advice from 8am to 6pm, Monday to Friday (closed bank holidays).

Provided by Ellis Whittam, legal experts in employment law

We are committed to continually improving our service to you and welcome all feedback about FODO - positive or negative.

General feedback and suggestions for improvement

Call: 020 7298 5151
Email: [email protected]
Write: FODO, 199 Gloucester Terrace, London W2 6LD

Make a complaint

If you have a complaint about your experience with FODO or any aspect of our service, please email it to [email protected]. Your complaint will be forwarded to a member of the Executive team for consideration. We will acknowledge your complaint within 24 hours of receiving your email and aim to reply to it within 14 working days. If we need longer to address your complaint, we will let you know.

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